Close Mortgage Cases Faster Without Chasing Documents

The secure document portal for UK mortgage advisers. Structured checklists. Automated reminders. Full audit trail. Save 3 to 5 hours a week and close cases faster.

Less than the income from one completed case.

No contracts. Cancel anytime.

Reminder sent automatically
Smith Remortgage 3 of 5
Photo ID (Passport) Uploaded
Latest 3 Months Payslips Uploaded
3 Months Bank Statements Uploaded
Proof of Address Overdue
Proof of Deposit Pending
Built on ISO 27001-certified UK hosting infrastructure
UK-Based Data Centres
GDPR-Aligned Infrastructure
Unlimited active cases

What Brokers Say

DocVaulted has completely changed how I collect documents. What used to take days of chasing clients over emails and WhatsApp now takes minutes. I just add a client and the system handles the rest… automatic reminders, everything in one place, and I never miss a remortgage thanks to the built-in alerts. I honestly don't know how I managed without it.
Tessa D'Souza Kanabar, Independent Mortgage Adviser and DocVaulted user
Tessa D'Souza Kanabar Award-winning Independent Mortgage Adviser

Your Mortgage Cases Shouldn't Be Delayed by Missing Documents

  • Payslips arrive in fragments across multiple emails and bank statements turn up missing pages.
  • Passport photos come through WhatsApp and disappear into your camera roll.
  • You send the same reminder three times and important documents vanish inside email threads.
  • Cases stall, completion dates slip, and admin piles up.
  • If a complaint arises, your audit trail is scattered across inboxes, shared drives and messaging apps.

You are a professional adviser. Your document process should look like one.

Results You'll See From Week One

Fewer Incomplete Submissions

Clients upload directly against a structured checklist, so you immediately see what is missing.

Faster Case Progression

You know exactly where each case stands at a glance. No chasing. No guessing.

Stronger Audit Position

Every upload, login and action is logged with timestamps and IP tracking.

More Professional Client Experience

Your branded portal replaces scattered email attachments and WhatsApp messages.

Up and Running in Minutes

No technicalities. Complete a quick form and we'll setup your portal.

1

Add a Client

Quickly add a client by entering their property address, name and email.

2

Client Logs In & Uploads

Your client automatically receives a secure login to upload their documents against your checklist from desktop or mobile

3

Track and Complete

See progress instantly. Receive notifications as items are completed. Lock cases when finished.

Built for How You Actually Work

Prefer a personal walk-through? Book a free 15-minute demo →

Your Case Dashboard

Broker dashboard showing case list with progress indicators

See every active case at a glance. Track progress, spot overdue items, and know exactly where things stand.

All Clients at a Glance

All clients list with tags, progress bars and checklist status

Search, sort and filter your entire client list. See status, tags and checklist progress at a glance.

What Your Client Sees

Client upload view showing branded checklist

A simple checklist. Clients upload documents directly against each item from desktop or mobile.

Full Audit / Activity Trail

Completed case with full audit trail and timestamps

Every upload, login and action is logged with timestamps. A complete, defensible record if a complaint ever arises.

Why Email, Dropbox and WhatsApp Slow You Down

Feature
Email & Chat
Cloud Storage
DocVaulted
Structured document checklist
Automated overdue reminders
Visual progress tracking
Full timestamped audit log
Client-facing upload portal
Built for UK mortgage advisers

DocVaulted includes what email and cloud storage cannot:

Structured document checklist per case
Automated overdue reminders
Visual progress tracking
Full timestamped audit log
Client-facing upload portal
Built for UK mortgage advisers

Built for Sensitive Financial Documents

Your clients upload passports, payslips, bank statements and tax returns. The infrastructure must match that responsibility.

SSL/TLS Encrypted Transfer

All data in transit is encrypted via SSL/TLS.

Application-Level Security Controls

Access-controlled file storage with server-side permission checks.

Secure File Validation

Files are validated on upload to prevent malicious content.

Encrypted Offsite Backups

Automatic encrypted backups stored offsite with Backblaze.

UK-Only Data Storage

All data remains exclusively within UK data centres.

Defensible Audit Trail

Every login, upload and action is recorded with timestamps and IP tracking. If a complaint arises, you have a complete, defensible record.

ISO 27001 GDPR Aligned UK Hosted

Simple, Transparent Pricing

One plan. Everything included.

£29 + VAT per month
Per adviser. Everything included. No setup fee. Cancel anytime.

What you get

  • Save 3 to 5 hours every week on document chasing
  • Never send another reminder email manually
  • Know exactly where every case stands at a glance
  • Give clients a professional, branded upload experience
  • Full audit trail for compliance and complaints

Includes

  • Unlimited active cases
  • 50GB secure UK-hosted storage
  • Automated client reminders
  • Pre-built UK mortgage checklists
  • Dedicated client portal
  • Full activity and audit logging
  • Done-for-you onboarding
  • UK-based email and phone support

Secure payment via Stripe.

14-Day Money-Back Guarantee

Your subscription starts immediately. If DocVaulted is not right for you, cancel within 14 days and receive a full refund. No contracts. No long-term commitment.

Less than the income from a single completed case.

You're Not on Your Own

DocVaulted is built and supported by a small UK team. When you need help, you speak directly to our UK support team.

Responsive UK Support

Real responses from real people via email or telephone callbacks.

Done-for-You Onboarding

We set up your first checklist and walk you through the platform.

Custom Checklists

Need a bespoke document list? We'll help you build it.

Workflow Guidance

Advice on client communication and document workflows.

Frequently Asked Questions

DocVaulted acts as a Data Processor. You remain the Data Controller. The system is UK-hosted with access controls, audit logging and a Data Processing Agreement in place to support GDPR-aligned document handling.

Yes. All data is stored within UK data centres on ISO 27001-certified hosting infrastructure.

Yes. No app required. Upload directly from phone or desktop.

No. There are no contracts and no minimum term. Cancel anytime from your billing portal.

Yes. Each adviser has their own portal and login, at £29 + VAT per month with no setup fee. A firm with several advisers signs each one up separately, and each adviser's clients stay in their own portal.

We configure your first setup and checklist for you. Once you've paid and sent your set-up details, your login usually arrives within 15 minutes.

Your subscription starts immediately with full access. If DocVaulted is not right for you, cancel within 14 days and receive a full refund. No contracts. No long-term commitment.

Direct email support from the DocVaulted team. Done-for-you onboarding. Help with custom checklists. Guidance on client communication workflows. We're a small, responsive team, not a ticket queue.

You can download all client documents before cancelling. After cancellation, your data is retained securely for up to 30 days so you can request an export, then permanently deleted from our servers. We'll never hold your data hostage.

No. DocVaulted works alongside your existing CRM, sourcing tools and case management. It handles one thing, collecting documents from clients, and does it better than any CRM bolt-on.

Shared folders don't have structured checklists, automated reminders, audit trails, or a branded client experience. DocVaulted is purpose-built for mortgage document collection. Dropbox is a file store.

Still got questions? Book a free 15-minute demo →

Stop Chasing Documents.
Start Closing Cases Faster.

Reduce admin hours Strengthen your audit trail More professional client experience Move cases forward sooner
Get Started, £29 + VAT/month

£29 + VAT per month. No setup fee. No contracts. 14-day money-back guarantee.

Get Started in just Minutes

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  • Stripe-secured payment
  • 14-day money-back guarantee
  • UK-hosted & GDPR-aligned